A family living in city public housing on Staten Island just cannot catch a break. First, they had to deal with an over-heating radiator, now they have bed bugs. The family wants the governor to step in. NY1's Van Tieu has more from Arrochar.

It was the first night in their new apartment when Ana Colon Cueva's daughter woke to find three itchy bites on her arm. They moved in March 5.

"Lord and behold I started checking out the entire apartment and it’s covered with bed bugs from the front to the back," said Cuevas. "They were coming in like the surf. Out of the wall, out of the outlet."

The family is now sleeping on chairs in their apartment at the South Beach Houses. They have thrown out furniture and clothing. Other important items are bagged up — but the blood-sucking pests are still showing up even as exterminators treat the apartment. Cuevas says the New York City Housing Authority rushed them into the infested unit.

"They left us penniless to move in here," she said.

They thought moving would be an escape from their last problem with NYCHA.

In November, NY1 shared their story when a malfunctioning radiator sent temperatures soaring to over 90 degrees inside their apartment at the Richmond Houses.

"They’ve already compromised everything including our lives now twice," Cuevas said. "That’s enough. "

By law New York City tenants must be given a one-year bed bug infestation history of their apartment and Cuevas says so far — NYCHA has been unable to provide the documents.

A NYCHA spokesperson says the agency is investigating the apartment's bug notification history, and adds exterminators will continue to treat the unit until the issue is resolved.

The Cuevas say NYCHA lacks money, leadership, and most of all — compassion. They're pleading for the governor to step in after he announced plans Saturday to add $250 million in state funding to support NYCHA.

"They're treating us like we’re idiots," said Oscar Cuevas. "This is not right. We need your help Cuomo. We need your help."

NY1 reached out to the governor's office for a response.